Follow Hook Features
A WordPress CRM
WordPress owns 60% of the CMS market and 30% of the entire website market (over 74 million sites)! It makes sense for Follow Hook™ to run within such a wildly popular platform used by so many business owners. Now you can manage your leads and customers in the same, familiar interface you’re used to. It’s the WordPress CRM you’ve been looking for!
Follow Hook fully supports custom fields in addition to the default profile fields. Why is this important? Because no business or industry is exactly alike. A network marketing professional might want to record sponsor and rank. An HVAC company might want to record the type of air conditioner and furnace a customer has. With Follow Hook you can add as many customized field as you need for your unique needs!
Organize with Groups
While custom fields allow you to store business or industry specific information, Follow Hook Pods (groups) allow you to segment people based on any criteria. Are you a network marketer and want to group new signups? Or maybe everyone who likes a certain product? With Follow Hook you can do it! This allows for streamlined communications that can be niche focused and personal.
Your network marketing business (or other industry) is about people, and people must feel valued. Remembering details about your communications will show that you care. Did you just meet for lunch and need to make notes on the conversation? Skip the post-it notes. Use Follow Hook to keep track. You can easily view history on a person-by-person basis. Follow Hook will also track automated touchpoints so you know what’s happening with your customers.
Touchpoints & Reminders
If you’re new to CRM lingo, a touchpoint is any way you interact with a customer. An email, text, postcard or in person meeting. These are all touchpoints. With Follow Hook you can schedule touchpoints so they are executed automatically and off your to-do list! Or you can set reminders to be alerted to make a phone call or show up for a meeting. No more details falling through the cracks.
Are there tasks you want to perform every time a person gives their email on an opt-in form? Or signs up with your network marketing company? Maybe a series of emails, text messages or even a post card? With Follow Hook Campaigns you can automate tasks and to-do items and then easily apply a campaign to groups! No more hand scribbled notes all over your desk. No more “oh no!” moments when you forget something important. With Follow Hook you can focus on the day’s work and know relationships are still being nurtured behind the scenes.
Contact Form 7 Integration
As the best CRM for WordPress, we definitely take advantage of the most widely used, FREE contact form plugin: Contact Form 7. You simply assign the CF7 form to Follow Hook, associate the fields to Follow Hook fields, and you’re done! In a matter of minutes you can have opt-in forms ready to input data directly into your new CRM. It simply doesn’t get easier or cheaper! No need for expensive plugins.
Nobody does emails better than MailChimp. So often a CRM will build their own email system. The resulting tool is clunky and lack-luster. We decided to not reinvent the wheel. You can sync your Pods of people with MailChimp Groups. This allows for efficient maintenance of your list while taking advantage of the sophistication of MailChimp. Read more at CRM that works with MailChimp.
Project Broadcast Integration
Email shouldn’t be the only tool in your arsenal. Text marketing is an extremely powerful way to interact with customers. Follow Hook integrates with Project Broadcast, one of the leading text messaging services for non-spammy marketing automation via text messaging! With a Follow Hook campaign you can tap into the text automation power of Project Broadcast.
CSV Import / Export
Importing and exporting people with your CRM should be a walk in the park. With Follow Hook, the ability to export to CSV and import from CSV is built in. It’s your data, and we aim to make it easy for you to use it! Are you a network marketing professional? Create custom fields in Follow Hook to correspond with your back office, and then export and import at any time for identical records such as rank, sponsor, monthly ordering volume and more!
Tech Support Available
Follow Hook is 100% made and supported in America. We represent many years of customer support ranging from desktop to website and SEO. Follow Hook comes in two flavors: 1) A standalone plugin with updates and bug fixes and 2) The plugin plus support and training via our private support forum. Either way, this is the CRM for WordPress you’ve been searching for. Read more on our blog!